Turn community chatter into product intelligence
SummaryBot Enterprise reads thousands of Discord messages and distills them into a prioritized, trustworthy report your team can act on. Every theme is ranked, every number is counted from real messages, and it lands in Discord and your inbox on your schedule.
Why teams trust the numbers
Numbers you can act on
Every number is counted from real messages — never invented by AI.
Per-theme counts — how many distinct people raised an issue, how many posts mention it, the reaction weight behind it — are computed deterministically from the actual message data. When a report says “14 people reported this bug,” that is a real tally you can bring to a standup, a roadmap review, or a board meeting.
Generic AI summaries confidently hallucinate statistics — “most users” or “a lot of people” with no math behind them. SummaryBot separates the two jobs: the model classifies and explains, but the counts, rankings, and weights come from code that reads the messages. What the AI writes is grounded in numbers you can verify.
What you get
A complete community-intelligence pipeline — built for teams that treat Discord as a primary feedback channel.
Bugs-first feedback reports
Themes ranked by weight, with per-feature praise vs. complaints broken out. Delivered as a full Markdown + PDF report, plus a skimmable highlights message right in Discord.
Weekly digests with memory
Recurring digests that remember what they told you last week. Every theme is tagged New, Recurring, or Handled, so you see what changed instead of re-reading the same issues.
Release-anchored reports
Anchor analysis to your release calendar. Ask for “all feedback since v2.3” and get a report scoped to exactly the window that matters for the ship you just made.
Reaction-weighted analysis
Surfaces what the community actually cares about, not just what's loud. Reaction weights and most-engaged messages push the signal to the top and keep noise at the bottom.
Forum groups
Consolidate many related forum posts into a single analyzed unit, so a busy support or bug-report forum becomes one coherent, deduplicated section of the report.
Custom intent taxonomy
Classify every message into your categories — bug, feature request, praise, churn risk, billing, or whatever your team tracks — so reports map cleanly onto how you already work.
Delivery your way
Get reports in Discord, by email, exported to Google Docs, and via HMAC-signed webhooks — so you can pipe intelligence straight into your own tools, dashboards, or newsletter.
The reports dashboard
Schedule reports, browse full history, and configure everything from the web. Set it once and the weekly intelligence keeps arriving without anyone running a command.
Who it's for
For teams drowning in feedback who need to know what to fix first.
Product teams
Your users tell you exactly what's broken and what they want — in a firehose you can't read. Get a ranked, counted list of the issues and requests behind every release.
Game studios
Patch reactions, balance complaints, and bug reports flood your Discord the moment you ship. Anchor a report to each update and see how the community really responded.
Large community managers
Tens of thousands of messages a week across dozens of channels. Turn that volume into a weekly briefing you can forward to leadership with the numbers already verified.
How it works
Set it up once, then let the intelligence come to you.
Connect your feedback channels
Point SummaryBot at the channels and forums where your community talks — bug reports, feedback, general, support, and more.
SummaryBot analyzes on your schedule
Weekly, per release, or on demand — messages are classified, themes are ranked, and every count is computed from the real data.
Get a prioritized, verified report
A ranked report lands in Discord and your inbox — full Markdown and PDF, plus a highlights message your whole team can skim.
Built for scale
The Enterprise tier is sized for the busiest communities on Discord.
Ready to understand your community?
Tell us about your server and we'll get you set up with Intelligence Reports. No sales calls, no email tag — just message us in Discord.
Already convinced? Add SummaryBot to your server.